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Unable to Recover Account

Can't recover with email, can't make new with same email

#1 User is offline   Decemyriagon Icon

Posted 07 February 2015 - 10:19 AM

So I went to recover my password since I forgot it and when I try to recover my password, it tells me that my email address isn't found or whatever, but if I try to sign up (same name and email) it tells me both are already registered. I had to create this account with a secondary email just to post about this! Because initially I was trying to post about the UrTUpdater saying "Please verify the user rights of this folder." Regardless of what directory I try it in on Mac OS 10.10! I've played UrT since 2007 (off and on) this is very irritating.

#2 User is offline   AnonDafb Icon

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Posted 07 February 2015 - 10:52 AM

What are your email or username before?
and see this info, maybe can work with you!

View Postpimpf, on 01 February 2015 - 08:58 PM, said:

I am running UrT on a mac too and I was desperately looking for solving this problem you mentionend.
First of all, you have to download the Full install after each update and replace all the old files with the new ones.
Then, if the app doesnt start, you have to shut down and reboot the machine. Sometimes (especially after Mac Updates) something with the permission or so gets messed up. A clean reboot usually helps for me.


#3 User is offline   Decemyriagon Icon

Posted 07 February 2015 - 10:56 AM

View PostAnonDafb, on 07 February 2015 - 10:52 AM, said:

What are your email or username before?
and see this info, maybe can work with you!


Do you mind if I message you my email so that it's not posted publicly?

#4 User is offline   AnonDafb Icon

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Posted 07 February 2015 - 11:03 AM

View PostDecemyriagon, on 07 February 2015 - 10:56 AM, said:

Do you mind if I message you my email so that it's not posted publicly?

Send me an PM!

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