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Server Crash: Cvar_Update: handle out of range Rate Topic: -----

#1 User is offline   zaphot42 Icon

  • Account: zaphot42
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Posted 13 March 2015 - 10:57 AM

Hello everybody,

We are running a 4.2, 24/7 Eagle-Server and during the last weeks the server crashed a couple of times.
The server crashed mostly when it was full (32 slots).
The error message shown is:

Quote

********************
ERROR: Cvar_Update: handle out of range
********************
----- Server Shutdown (Server crashed: Cvar_Update: handle out of range) -----
auth: sending players list
Sending heartbeat to master.urbanterror.info
Sending heartbeat to master2.urbanterror.info
Sending heartbeat to master.quake3arena.com
Sending heartbeat to master.urbanterror.info
Sending heartbeat to master2.urbanterror.info
Sending heartbeat to master.quake3arena.com
auth: sending shutdown
==== ShutdownGame ====
ShutdownGame:
------------------------------------------------------------
---------------------------


This crash appears to be randomly, no manual change of any cvars was made.
We are using the standard start script in combination with screen as described in (http://www.urbanterr...server-install/). The problem is that the server process doesn't quit after the crash it's just stuck, so we have to kill the screen process and start it again manually.

The server has 16Gigs of RAM and a 3.5 GHz Hexa-Core Processor, enough Disk-Space and a 1Gb/s uplink, the OS is the latest Ubuntu (14.04.2 LTS) 64-Bit Version.
We also run b3, xlrstats, and echelon.

I first thought the crash might be caused by a too high fragcount so I limited it to 15k (previous crashes appeared at around 18k frags) but yesterday night it crashed again.

Does anybody have the same problem or knows a solution?

Thanks in advance,
Zap

#2 User is offline   KroniK Icon

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Posted 14 March 2015 - 12:41 AM

I have also had this issue randomly with my server. I have yet to find a solution.

#3 User is offline   Nitro Icon

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Posted 16 March 2015 - 12:06 PM

Listing you game server setup might help find similarities between servers.


Are you using 32bit or 64bit executable?

Have you tried a normal frag limit like 500?

Have you tried less slots?

what other config settings are you using?
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#4 User is offline   Sadsfae Icon

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Posted 03 October 2015 - 06:36 PM

View PostNitro, on 16 March 2015 - 12:06 PM, said:

Listing you game server setup might help find similarities between servers.


Are you using 32bit or 64bit executable?

Have you tried a normal frag limit like 500?

Have you tried less slots?

what other config settings are you using?


I have this issue as well:

ET version 4.2.023
CentOS Linux 5.11 x86_64
Bots enabled, auto-join 6 of them.


I am using fairly standard config options, but I don't
have a frag limit set - only map times set to 20minutes per in TDM.

I have found a rather ugly workaround, not a solution.

I'm using a shell script run in cron every 3minutes that does the following:

1) Checks if UT is running, if it is it checks the current log file for "Server crashed: Cvar_Update: handle out of range" and restarts it via "start_server_new.sh" so that it creates a new log file (and it doesn't check against an old crash entry falsely).
2) If UT isn't running at all it restarts it via start_server.sh which appends to the current log and doesn't bother checking the log file.


The symptom here is that the binary is still running, and only the log (or query it via qstat) would reveal there is an issue.

I'm including the code I used to check and act on this in the hopes that it might help someone.

#!/bin/bash
UT_RUNNING=`ps -ef | grep Quake3-UrT-Ded.x86_64 | grep -v grep|wc -l`
START_UT='/home/`whoami`/UT/start_server.sh'
START_NEWUT='/home/`whoami`/UT/start_server_new.sh'

if [ $UT_RUNNING = 0 ]; then
     $START_UT
fi

UT_CRASH() {
     if [ -f /tmp/utcrash.txt ]; then
          rm -f /tmp/utcrash.txt
     fi
     cat /home/`whoami`/UT/CURRENT_LOG | grep "Server crashed: Cvar_Update: handle out of range" > /tmp/utcrash.txt
     UT_CRASHED=`cat /tmp/utcrash.txt | wc -l`

     if [ $UT_CRASHED -ne 0 ]; then
        $START_NEWUT
     fi
}

case $UT_RUNNING in
'1')
     UT_CRASH
;;
esac


#5 User is offline   Kill142 Icon

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Posted 19 August 2016 - 12:43 AM

I have too problem my Auth error:your cvars have invalid content what is shit??? lol

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#6 User is offline   Iye Icon

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Posted 19 August 2016 - 01:00 AM

i suppose its trying to tell you that your cvars have invalid content. possibly you tried to set a numeric cvar to a (empty) string. (even though i think that in this case it would usually try to go with a default)

Also check your server.cfg for syntax error. in this case most likely a line where you are missing a value in a set statement or possibly a linebreak.
Sorry for my bad spelling - I am still asleep. :)

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