[brokenarrow77]

Hi guys, recently, i can't connect to game anymore...-I've changed my authkey with a new one...but itr's still not working, game Always shows me: AUTHERROR authserver not available --WHY?- do i have a ban?- how can i play UT again? -Please help me!- i'm an old player i've been palying since the year 2000 to 2005 than i stopped for 8 years and I restarted playing since october 2013...-my game is updated. I would appreciate any help or suggestion. thanks.

[brokenarrow77]

i've deleted authkey file from UT folder and i'm following the instructions in this subforum...-i'll let u know...-do u really think that rewriting authkey from consolle may result helpfull? i'mm gonna try: /auth-set yourauthkey - and i'll let u know...-

[brokenarrow77]

CONSOLLE:
sending authorize request for your key (try 1) (try 2) (try3) The authserver doesn't answer after 3 tries...auth:please retry later ----i tryed also the /auth-set from consolle but it is not working yet... please any suggestion would be of great help for me... -regards.

[brokenarrow77]

-hey guys? pleae help me! - i try to deactivate the firewall ? - but it sounds strange...-game has Always worked fine till few days ago...-suddendly this autherror...--i logged in the ut community to know more...-it seems to be everything ok...- im running the up to date UT 4.2.018 version of the game...-any suggesstion?

do u think reinstalling the game is a solution?
-recently i'have downloaded a lot of maps that are not in the usual game's mappack provided by FS....- do u think cancelling the maps would be of any help? (as suggested in the guide lines in this sub-forum)

HELP! PLEASE! i wanna play!

[Mod Iye]

Ok....
First things first:
You can play Urban Terror without being authed. most servers do not require players to be authed. You can filter those out in-game.
Also you are not banned. :)

Things that could help us solving your problem:

• your OS
  
• your firewall
  
• your q3config (post it into a [code] segment please)
  
• dump of your console output (into a [code] segment please]

How to get a condump:

• Open up the console
  
• press enter
  
• type "condump dump.txt" (without the hyphens)
  
• exit the game
  
• open your UrT directory and get the content of the dump.txt

Things you could try out(dont do stuff you cant undo/ would regret afterwards

• Deleting maps (if # of pk3s >>200) might help
  
• Disabling the firewall might help. i would not recommend to do so, since that's will create security problems. try white listing UrT (if your firewall supports that)
  
• Reinstall might help. Consider downloading times, if you have a slow connection

Hope we can help u,
Iye

[brokenarrow77]

Thank you so much Iye for your help...-i'lltry and i'll let you know...(you and all the other followers of this post in the forum) i'm trying that tonight...-bye - best regards...

[brokenarrow77]

Hunk_Clear: reset the hunk ok
...detecting CPU, found generic
Detecting CPU cores: OK: Found 2 CPU cores: Using user selected single core:
2
----- Client Initialization -----
----- Initializing Renderer ----
-------------------------------
QKEY found.
----- Client Initialization Complete -----
----- R_Init -----
Initializing OpenGL subsystem
...initializing QGL
...calling LoadLibrary( 'C:\Windows\system32\opengl32.dll' ): succeeded
...setting mode 3: 640 480 FS
...using colorsbits of 32
...calling CDS: ok
...registered window class
...created window@0,0 (640x480)
Initializing OpenGL driver
...getting DC: succeeded
...GLW_ChoosePFD( 32, 24, 8 )
...50 PFDs found
...hardware acceleration found
...PIXELFORMAT 4 selected
...creating GL context: succeeded
...making context current: succeeded
Initializing OpenGL extensions
...GL_S3_s3tc not found
...using GL_EXT_texture_env_add
...using WGL_EXT_swap_control
...using GL_ARB_multitexture
...using GL_EXT_compiled_vertex_array
...WGL_3DFX_gamma_control not found
...ignoring GL_EXT_texture_filter_anisotropic

GL_VENDOR: Intel
GL_RENDERER: Intel® HD Graphics Family
GL_VERSION: 3.1.0 - Build 8.15.10.2598
GL_MAX_TEXTURE_SIZE: 8192
GL_MAX_ACTIVE_TEXTURES_ARB: 8

PIXELFORMAT: color(32-bits) Z(24-bit) stencil(8-bits)
MODE: 3, 640 x 480 fullscreen hz:60
GAMMA: hardware w/ 0 overbright bits
CPU: generic
rendering primitives: single glDrawElements
texturemode: GL_LINEAR_MIPMAP_NEAREST
picmip: 0
texture bits: 32
multitexture: enabled
compiled vertex arrays: enabled
texenv add: enabled
compressed textures: disabled
Initializing Shaders
----- finished R_Init -----
------ Initializing Sound ------
Initializing DirectSound
----- Sound Info -----
1 stereo
65536 samples
16 samplebits
1 submission_chunk
22050 speed
28F60050 dma buffer
No background file.
----------------------
Sound initialization successful.
--------------------------------
Sound memory manager started
Loading vm file vm/ui.qvm...
VM file ui compiled to 856919 bytes of code
ui loaded in 17217120 bytes on the hunk
UI menu load time = 711 milli seconds
UI menu load time = 185 milli seconds
18 bots parsed
14 crosshairs parsed
--- Common Initialization Complete ---
Winsock Initialized
Opening IP socket: localhost:27960
Hostname: Luckyexplorer
IP: 192.168.1.4
Working directory: C:\Users\GIULIO\Documents\ut2013\UrbanTerror42
------ Urban Terror Auth System ------
auth: resolving authserver address
auth: resolved
auth: sending authorize request for your key (try 1).
--------------------------------------
auth: sending authorize request for your key (try 2).
auth: sending authorize request for your key (try 3).
auth: the authserver doesn't answer after 3 tries
auth: please, retry later
]\
]\condump dump.txt
Dumped console text to dump.txt.

[|P|Nitro]

Hi brokenarrow77,

It looks like you have connection problem with the authentication server. The problem is not your AUTH key but rather your internet connection to the server.

Please check the following:

Antivirus/Firewall - make sure Urban Terror is not prevented from making connections to the internet.

Peerblock - Any such utilities like Peerblocker should be disabled whilst gaming.


On a separate note, this game is limited to the number of third party maps it can load at anyone time. It is best practice to keep your Q3UT4 directory clean from third party maps that you do not play as too many maps have been known to cause performance issues in the past.

[brokenarrow77]

Hello HEAD MODERATOR,
Thank you for your reply...- as a matter of fact i'have already suspected the cause of the problem was due to antivirus/firewall...-I'll do my best in the next days to find a solution...- and i will put extra maps into another folder...-I'll let you know how it will end up...-
Thank you all for your attention, kindness and technical support.
Thank you for helping an old Urban Terror player...
see u soon all while gaming -(i hope) bye