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authserver not available Rate Topic: -----

need help with logging in ingame

#1 User is offline   youbleedred Icon

  • Account: youbleedred
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Posted 14 June 2014 - 06:42 AM

Hello,
I am having difficulty logging in on the home screen of UT.
I have generated a new auth key and still no luck.
The message I am receiving reads: "Auth error: auth server not available"
Can someone please shed some light onto the situation please.
I would like to get this sorted

Regards,
6th|YouBleedRed

#2 User is offline   Iye Icon

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Posted 14 June 2014 - 10:22 AM

Well. There are quite some options that could apply in your case:
1)Firewall
2)Problem with NAT at your ISP.
3)Auth server is just down.
Sorry for my bad spelling - I am still asleep. :)

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#3 User is offline   redneck ita Icon

Posted 14 June 2014 - 11:04 AM

Same here yesterday, now auth is back so i guess it was the 3rd option that Iye said :)

#4 User is offline   Faust0 Icon

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Posted 19 June 2014 - 05:15 AM

View PostIye, on 14 June 2014 - 10:22 AM, said:

Well. There are quite some options that could apply in your case:
1)Firewall
2)Problem with NAT at your ISP.
3)Auth server is just down.


The auth server is currently down. Is there a way to get some eyes on it or just wait?

#5 User is offline   Iye Icon

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Posted 19 June 2014 - 08:38 PM

i think there is a a box showing the status of the website (login), master and auth server. its on the main page.
Also you could try checking twitter or FB (ic i would suggest barbatos twitter)

Just now auth is up again btw (according to the site)
Sorry for my bad spelling - I am still asleep. :)

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